Privacy Policy

Last Updated: 2/25/25

Kori Whitby Virtual LLC, DBA Lucky Lemon Creative ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website luckylemoncreative.com ("Website") and purchase digital products.

1. Information We Collect

We collect the following personal data:

Name and Email Address: When you make a purchase, sign up for our newsletter, or contact us.

Payment Information: Processed securely through WooPayments (we do not store your payment details).

Website User Behavior: Collected via Google Analytics to improve our Website.

2. How We Collect Data

We gather personal data through:

Contact and Purchase Forms on our Website.

Analytics Tools that track site behavior and interactions.

3. How We Use Your Data

We use the collected data for:

Order Fulfillment: To process and deliver digital purchases.

Customer Support: To respond to inquiries and support requests.

Marketing Emails: Through Flodesk, if you opt-in.

Website Improvement: Using analytics to optimize performance.

Market Research: To better understand our audience.

4. Third-Party Services & Data Sharing

We do not intentionally share personal data with third parties. However, we use certain services that may process data on our behalf:

WooPayments: For secure payment transactions.

Flodesk: For email marketing and communication.

Thrivecart: As the host for our courses and resources.

Google Analytics: To analyze user interactions on our Website.

These third-party services have their own privacy policies, which we encourage you to review.

5. Data Security

We implement security measures to protect your personal information, including:

Secure Payment Processing: Through WooCommerce and WooPayments.

Limited Data Access: Only authorized personnel can access personal data.

Despite these measures, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

6.1 Access & Deletion Requests

You can request access to, update, or delete your personal data by contacting us at hi@luckylemoncreative.com Users can also delete their external accounts and associated data at any time.

6.2 Opting Out of Emails

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. By using our Website, you consent to our use of cookies. You can manage cookie settings in your browser.

8. Compliance with GDPR & CCPA

While we are not strictly required to comply with GDPR or CCPA, we strive to uphold best practices:

GDPR: We process data based on user consent, contract fulfillment, and legitimate business interests. EU users can request data access, correction, or deletion.

CCPA: We do not sell personal data. California residents may request access to or deletion of their personal information by contacting us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Your continued use of our Website after updates constitutes acceptance of the revised policy.

10. Contact Information

For any privacy-related questions, please contact us at hi@luckylemoncreative.com